Promotion has been providing personnel outstaffing services in Ukraine since 2003, managing over 150 ongoing projects and 4,000+ specialists throughout Ukraine, and is one of the largest companies in the outstaffing segment in Ukraine.

UAH 100,000,000.00+ – is the average monthly amount spent on payments to outstaffed specialists in Ukraine.

During this time (over 22 years), we have participated in hundreds of tenders, primarily conducted by international companies and their professional representatives—procurement specialists, HR managers, and others. We have successfully transitioned over 2,000 employees to our services as part of won tenders.

We have compiled a list of key questions that, in our opinion, will help you conduct a thorough market analysis to select the best outstaffing service provider according to your company’s needs.

1. A High-Quality and Comprehensive Statement of Work (SOW) is the Key to a Successful, Open, and Long-Term Professional Partnership

• A professional outstaffing provider will need minimal information to prepare a quality proposal.
• At the same time, the more details/forecasts the company provides, the more stable the provider’s offer will be (fixed for a year/years, without surprises in cost revisions, etc.).
• We recommend including the following parameters in the core components of the SOW:
  • Is the project new, or is it managed by a current partner?
  • Planned start date of cooperation.
  • Duration of cooperation.
  • For how long would the company like to fix the price proposal and payment terms?
  • What is the number of outstaffed personnel in the project, and can the company forecast an increase/decrease in this number?
  • What is the type of contract between the outstaffed specialists and the provider?
  • Main job positions of the personnel.
  • Is the involvement of personnel in high-risk work anticipated?
  • Requirements for the payroll project (bank).
  • Dates of main payments.
  • Are there additional benefits for personnel that will be managed by the provider (insurance, business trips, meals, mobile communication, car leasing, etc.)?
  • All metrics that can be calculated as of the tender/market analysis date, for example:
    • Number of personnel, plans for increase/decrease in headcount.
    • Average monthly budget for personnel maintenance (salary with taxes).
    • Average monthly budget for additional personnel benefits (insurance, mobile communication, etc.), UAH excluding VAT.
  • The company’s preferred payment procedure for the provider’s services: prepayment on main salary payment dates, 100% post-payment with one set of documents within 5, 15, 30, 45, 60, 75, 90, 120 calendar days from the Acceptance Act date, etc.

2. Key Information Companies Typically Request from Outstaffing Service Providers:

1) Basic Information about the Provider’s Legal Entity

• Company name (full/abbreviated)
• Date of state registration
• Company Registration Code (EDRPOU)
• VAT Payer Status
• Legal address of the company
• Actual address of the company
• Company website
• Full name and contact details of the company director
• Full name and contact details of the person responsible for submitting the proposal

2) Key Information on Company Performance (financials, HR and technical resources, etc.):

• Number of full-time employees directly involved in project support
• Number of outstaffed specialists managed over the last 3 years (by year)
• Revenue (excluding VAT) for the last 3 years (by year)
• Country of registration of the ultimate beneficial owner, and whether there are foreign legal/natural persons in the ownership structure
• List of related legal entities
• Main area of activity, and whether the company is engaged in other areas unrelated to its core business (e.g., trading, export-import activities), and if so, which ones

3) Quality Indicators, Expertise, and Practical Experience

• Years of experience in the relevant service area
• Experience in managing outstaffing projects with over 100 specialists
• Main outstaffing clients
• Contact details of 3-5 main clients for references (full name, position, year cooperation started, contact phone number)
• Electronic document management (yes/no, which tools are used)
• Additional information about the provider (expertise, advantages, other)
• Main competitors
• Competitive advantages
• Status as a critically important enterprise for the economy and population’s livelihood during a special period (related to the possibility of reserving personnel from mobilization)

4) Questions Related to Company Policies

• Sanctions, anti-corruption provisions, corporate requirements, etc.